Agent Testimonials

“We have proudly represented Franklin Homeowners Assurance Company for many years. They consistently provide excellent customer service with quick response times from knowledgeable representatives. Their superior support is enhanced by their commitment to providing a user friendly internet based flood program.”

Jay R. Lemelin, CPCU, ARM, CIC

President, Berlanco Insurance Agency

Berlanco Insurance Agency, Inc. 
1160 S. State St. (Rt. 272) Suite 1
Ephrata, PA   17522
717-859-1922  Fax: 717-859-1795
www.berlanco.com

Before Clay Lappley came into our office one day, we provided flood insurance to our customers through another flood carrier. We were very apprehensive to “roll over” an entire book of business, especially when the line of business is flood. It is not exactly the simplest line of insurance to write. Our dealings with Franklin has been of the utmost ease and professionalism from the starting gate. Clay had assured us they would handle the roll over from their office and they did, right down to the quoting.  Since incorporating Franklin into our agency as our flood insurance provider, our staff is happier and so are our customers. The customer service at Franklin are very helpful, delightful and knowledgeable.  We have never before had a sales manager for flood insurance, we do now and he is very hands on. Extremely helpful, knowledgeable and always just a phone call away!!

Warren W. Stumpf, CIC

Capital Region Insurance Agency Inc

510 N Front St

Wormleysburg PA 17043

717-731-1142 Phone

717-731-1858 Fax

“Fast and Friendly Service, User Friendly Software, Superior Knowledge and years of Experience!  It doesn’t get any better then Franklin Assurance for all your Flood Business.  If every Carrier in your Office cares as much as they do, our Industry’s reputation would be impeccable”.  

Jerry Fischer, CLCS, CIC, AAI

This brief testimonial is from Curtis J Cooke and Jonathan Asbath at The Cooke Insurance Agency,  606 Stones Crossing, Easton, PA  18045:

“Franklin’s customer service and sales representatives are helpful and knowledgeable whenever called upon.  Their on-line rating system is user friendly and their training program was well presented and informative.  It is a pleasure to work with Franklin Homeowners Assurance.”

1-888-567-9600

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